FAQs

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What makes Hexopure products stand out from others in the market?

Hexopure products are known for their exceptional quality and carefully curated selection. We prioritize sourcing premium materials to ensure that every product meets the highest standards of safety, durability, and performance.

Are Hexopure products cruelty-free and ethically sourced?

Absolutely. Hexopure is committed to responsible practices, ensuring all our products are cruelty-free and ethically sourced.

What forms of payment are accepted?

We accept payments via VISA, Mastercard, Maestro, American Express, Venmo, Discover, Diners Club, Meta Pay, Apple Pay, Google Pay, Union Pay, and Shop Pay.

Can I send my purchase to a different address as a gift?

Yes, you can ship your order to a different address if you're making a gift purchase. Please ensure the address is entered correctly at checkout. Hexopure is not responsible for lost or misdelivered packages due to incorrect address information.

How can I track my shipment?

Once your order is shipped, you'll receive a shipment confirmation email within 24–48 hours that includes your tracking number. You can also track your order using our tracking page.

How long does it take for orders to be processed before shipping?

All orders are processed within 1–3 business days. Please note that processing does not occur on weekends or holidays.

What are your shipping rates and estimated delivery times?

We offer free standard shipping for all orders within the United States. Estimated delivery time is 5–10 business days after processing.

How can I get in touch with Hexopure for support?

For any questions or assistance, feel free to contact us:

Company Name: Alazon Zest LTD

Company Number: 15528858

Business Name: Hexopure

Email: support@hexopure.com

Phone: +44 7426 470130

Address: Pinnacle House, Newark Road, Peterborough PE1 5YD, United Kingdom

Business Hours: Monday to Friday, 9 AM - 5 PM